Setup Instructions

Company portal is a Microsoft app you can download to your mobile device that facilitates secure access to Vera resources via Office 365 apps, including Outlook, Teams, and OneDrive. Follow the steps in this document to download the app and set up access for your mobile iOS iPhone or iPad device. 

If your device is an older model and is not automatically updating with the latest iOS security updates you may not be compliant and therefore may not be allowed access.  Contact Vera IT for the latest minimum security update list.

Before you start, you may want to set up your 6-digit passcode:

If you have a 4-digit pin passcode, you will be required to change it to a 6-digit pin during the enrollment process.

To manually change your passcode before enrollment, on your iOS device go to the Settings app -> Face ID & Passcode -> Change Passcode.

If you have your Vera email account already setup on your iPhone or iPad, you will need to remove it before enrolling to ensure a clean enrollment.  Follow the steps below to remove it from the Outlook App.

Step 1. Search for Intune Company Portal App In the App Store and download (Get) app.	Step 2. Open Company Portal app.  Select Sign In and sign in using your Vera e-mail address.
Step 3.  Read the Terms and Conditions Agreement.	Step 4.  Click Accept if you agree to the terms and conditions.
Step 5. Click on Devices in the bottom command bar.	Step 6. Click on Begin setup and then click on Begin on the next screen.
Step 7. Review the device management information. Click on Can/Can’t tabs to review what Vera can see on your device.  Select Continue.	Step 8. Click on Continue.
Step 9.  Click Allow to download management profile.	Step 10. Click Close after the profile downloads.
Step 11. Click Continue.	Step 12. Click Continue.
Step 13. Read instructions.	Step 14a. Without closing the Company Portal app – open the Settings app on your device and click on Profile Downloaded.
Step 14b. Click Install.	Step 14c. Enter your device passcode.
Step 14d. Click Install.	Step 14e. Click Install. Click Trust
Step 14f. Click Done and Trust	Step 14g. If you see one or more pop-ups like this, click Manage ( Install in the case of the Microsoft Authenticator) for each one. You may not see it at this step; you may see it later in the process.  One should appear for each previously installed app that Vera will now be managing.
Step 15.  Close the Settings app and Go back to Company Portal App and click Continue.	Step 16. Wait while settings are checked.
Step 17. Click Done	Step 18. Verify that Device settings status says Can access company resources. You can close the Company Portal app now, you have finished enrollment.  Follow the steps below to add your Vera email account to Outlook and add other work-related apps you would like to use.

Outlook and Microsoft Authenticator apps are required and are automatically installed for you – they usually download immediately during enrollment but may take up to 8 hours to appear on your device.

The Microsoft Authenticator app is used to verify your identity allowing access to your Vera Microsoft 365 account for other apps. You don’t need to do anything with this app. It works in the background and is required to ensure you have access.

You may see this message pop-up when it is installing.  Click on Install.

Outlook Email Account Setup

To add your Vera email account to Outlook, follow the steps below.

Open the Outlook app, click on the Home/Inbox icon in the top left corner.  Click on the Settings Gear Icon -> Add Mail Account.  Click Add Mail Account.  Click Open Authenticator.  The Authenticator should open, unlock and then re-open Outlook.  Your Vera email account should now be loading in Outlook.

         Step 1                                                        Step 2.                                              Step 3.

Step 4.                                                                                      Step 5.

You may install other Vera managed apps yourself from the Company Portal app or the Apple Apps Store.  Apps such as Microsoft Teams, Office, Word, Excel, OneNote, SharePoint, Ring Central Meetings and OneDrive.  Outlook has a built-in previewer for most file types to view attachments but to edit a document or spreadsheet you will need the appropriate app installed such as Microsoft Office.

Note:  The first time you install, open, or use a Vera managed app you may see several pop-up messages. The app may display a message about now being managed by your organization and needing to close and restart the app.  This is normal behavior and should only occur the first opening for each Vera managed app. Be sure to click Install or Manage when asked.  Below are some of the pop-ups you may see:  

To use one of the other Vera managed apps, install the app from the Company Portal or from the Apple App Store. 

To install from the Company Portal app, open the Company Portal app, click Apps in the bottom command bar, and click on View all apps.  Click on an app you would like to install and click Install and follow the installation instructions.  The app will download and be available from your device screen.  Open the app and sign in using your Vera email account.  

You do not come to the Company Portal to access apps once they have been installed – access them as you would other apps on your iOS device.